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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of kim beavers

kim beavers

August 31, 2026

5  out of  5
rating by kim beavers
"This office is exceptional! Victoria takes the stress and hassle out of everything. They listen, care, are respectful, organized, and answer the questions we have in a timely manner! Have recommended this office to many people and will continue!"
We responded:
"Hi kim, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Birch Run.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Tim Cairnduff "
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jessica matney

August 31, 2026

5  out of  5
rating by jessica matney
"Victoria is an asset to this location. She makes sure everything is handled for me and I never have to worry about missing mail. Thank you"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Birch Run insurance team. "
Profile photo of Angelica Nesbitt

Angelica Nesbitt

August 28, 2026

5  out of  5
rating by Angelica Nesbitt
"State Farm Insurance Agent Stephanie was so helpful. She explained my policy to me and what rates will be the cheapest. She also called when my policy changed and also send a reminder to sign any additional documents. Good customer service and communication."
We responded:
"Angelica, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Adam Thompson

August 25, 2026

5  out of  5
rating by Adam Thompson
"Tim is a great friend and a better agent. I recently accepted a new job in Michigan and moved from Wisconsin.

As part of that, I went to Michigan to pick up a new car. Less than 24 hours before I made the drive in I shot him a message and he dropped everything he was doing to set me up with a new policy and everything I need for the new car I was financing.

And I got an awesome rate, to boot. Truly an exceptional guy, and an agent I’ll be with for a long time!

Thank you, Tim!"
We responded:
"Thank you so much for your kind review, Adam!  If you need insurance assistance, we are just an email or call away! - Tim Cairnduff, your State Farm Agent   "
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Sheri

August 19, 2026

5  out of  5
rating by Sheri
"Stephanie is the best !!! She always takes time for us and explains things throughly. Been with her and State Farm for almost 40 years.
Ted and Sheri Kochan"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Bill Courneya

August 14, 2026

5  out of  5
rating by Bill Courneya
"After the agent my family had for over 30 years retired we were moved to a new agent Rob Love. After every member of my family had various problems with Rob Love and his staff we moved all our accounts to Tim Cairnduff's location. The staff at Mr. Cairnduff's location were friendly, professional and helpful. They patiently helped go through all our policies to reverse unauthorized changes Rob Love had made Would high recommend this State Farm location."
We responded:
"Bill, thank you for the amazing review! Our Birch Run insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Tim Cairnduff, your State Farm Agent "
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APRIL MAY

June 29, 2026

5  out of  5
rating by APRIL MAY
"I am so happy with the service that I have received. Dedicated, hard working and thorough!"
We responded:
"APRIL, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Tim Cairnduff’s Team!"
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Damaris Abreu

June 23, 2026

5  out of  5
rating by Damaris Abreu
"Today, june 23, 2026, Victoria Peraino, help me on the phone with a practice of BEYOND EXCELLENT customer service.. She was very knowledgeable, helpful, cheerful, respectful and professional. Not only she answered all my questions, but she also emailed my bank with documents they had requested from my vehicle insurance.
Thanks, Victoria!
Great job today!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Stephanie Rowley

June 4, 2026

5  out of  5
rating by Stephanie Rowley
"Great service!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tim Cairnduff’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Matt Dunbar

June 4, 2026

5  out of  5
rating by Matt Dunbar
"There is no one better to get insurance from. Always highly satisfied. Couldn’t be any nicer people."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Tim Cairnduff’s Team. "
Profile photo of Bailey Cairnduff

Bailey Cairnduff

May 20, 2026

5  out of  5
rating by Bailey Cairnduff
"I had a great experience with Tim's office when signing up for my policy. He is such a people person, and leads with great customer service. Highly recommend this office for your insurance and financial needs!"